Refund Policy for Dj Pool And Patio Inc

At Dj Pool And Patio Inc, we are committed to providing high-quality pool and patio services to our valued clients. Our refund policy is designed to ensure clarity and fairness based on the payment method used at the time of service.

Payment Methods Accepted:

Credit/Debit Card

Check

Cash

Refund Policy:

General Principles

Refunds are only issued for services that do not meet the agreed-upon scope or are significantly defective.

All refund requests must be submitted within 15 days of service completion.

Refunds are at the sole discretion of Dj Pool And Patio Inc.

Payments Made by Credit/Debit Card

If you are unsatisfied with our services, please contact us within 5 days.

Refunds for card payments will be processed back to the original card used for payment.

Please allow 3 business days for the refund to appear on your statement.

Payments Made by Check

Refunds for check payments will be issued via a check mailed to the address on record.

Requests for refunds must be made within 15 days of service completion.

Please allow 5 business days for processing and mailing.

Payments Made by Cash

Cash refunds will only be provided if the request is made within 15 days of service.

Refunds will be given in cash, in person, at our business location.

We reserve the right to request proof of payment.

Non-Refundable Services

Certain services or deposits may be non-refundable. These will be clearly communicated at the time of booking.

Exclusions and Limitations

We reserve the right to refuse refunds if the service was completed as agreed or if the request is outside the specified time frames.

Refunds do not cover damages or issues caused by factors beyond our control, such as weather or third-party interference.

Contact Us For any refund inquiries or to initiate a refund request, please contact us at d.barrio@djpoolandpatio.com.